Who We Are

Protecting Children, Empowering Families, Securing the Future

The Child Protection and Family Services Agency (CPFSA), formed out of a merger of the Child Development Agency and the Office of Children’s Registry, is a leader in Jamaica’s child protection system, with a combined legacy reputation for our work in promoting child-friendly policies and ground-breaking programmes to strengthen families.

The CPFSA is under the purview of the Ministry of Education, Youth and Information and works collaboratively with the OCA, the JCF, and other government agencies.

Our Achievement

Our members

The agency’s staff members are spread across our corporate office located in Kingston, regional offices and 14 parish offices as well as child care facilities. Our team of social workers, investigators, intake officers, and others maintain an active schedule in serving children and families as part of the effort to restore the fabric of the Jamaican family and empower children to achieve their highest potential.

Residential child care services

The Agency also provides residential child care services. This includes direct responsibility for the operation and management of eight government children’s homes and places of safety and the monitoring and licensing of another 40 plus private homes.

Support Unit

The Children and Family Support Unit which has distributed service across parishes and the Multi-Agency Partnership with agencies such as CISOCA, and the Ministry of Justice’s Victim Support Unit, focus together on helping to keep children out of State care, through counselling and other interventions to families and abused victims. The Multi-Agency Partnership also enables child victims to be interviewed and counselled in a caring and sensitive atmosphere.

Our Team

The Agency is made up of a cadre of social workers and other child protection specialists who execute the mission and core values of the CPFSA. Led by a Chief Executive Officer, the Agency has Divisional Directors, Regional Directors, Legal Officers, Public Relations Specialists, Accountants, Secretaries, Psychologists, Children’s Officers, Investigators and others. The 600 staffed organization works beyond limits to rescue children who are in need of care and protection.